U.S. Bank Home   Customer Service   Contact Us   Locations   Careers   About U.S. Bancorp   
U.S. Bank

Search
Search Tips
About




Related Links
Resources






Our Culture
Our Culture

Working at U.S. Bank
At U.S. Bank, we offer employees the opportunity to grow and be challenged. As an industry leader, our goals are to provide excellent service, develop unparalleled products, utilize progressive technology, and efficiently deliver results. To achieve these goals, we constantly seek people who look for ways to do things better.

We are looking for team members to help us create and maintain industry leadership in growth, performance and diversification in services. Above all, we look for people who are dedicated to providing value and superior service to our customers, to our shareholders and to our communities.


The Best Bank in America
U.S. Bancorp is one of the largest financial services holding companies in the nation and a recognized market leader from the Midwest to the West Coast. At U.S. Bank, we are committed to delivering first-class financial products and services and guaranteed customer service across America. We rely on each employee to deliver outstanding service, grow our business and create enhanced value for our stakeholders.

For our customers, that means improved products and services, greater convenience and outstanding service. For our shareholders, that means superior earnings potential. And for our communities, that means continued local involvement and leading corporate citizenship.

Delivering Five Star Service Guaranteed
Outstanding customer service is fundamental to the way we do business. Our exclusive Five Star Service Guarantee ensures specific performance standards that reflect our customers' expectations for quality, responsiveness, accuracy and availability. Only U.S. Bank guarantees customer service by every business line and every employee for every transaction, everyday. Other banks talk about great service, but only U.S. Bank guarantees it.

The Ethical Standards of U.S. Bank
U.S. Bank employees share a personal responsibility to uphold the organization's ethical reputation. We recognize the importance of our Code of Ethics and Business Conduct, which establishes ethical and legal standards above the industry norm. The principles we work by are:
  • Uncompromising Integrity: doing the "right thing" without compromise for our customers, suppliers, shareholders, business partners and one another - even when circumstances make it difficult. We are clear, truthful and accurate in what we say and do.
  • Respect: treating one another with respect and dignity; appreciating the diversity of our workforce, our customers and our communities.
  • Responsibility: taking accountability for ethical decisions and actions; asking for clarification when necessary and reporting concerns or violations in the workplace.
  • Good Citizenship: complying with the spirit and the intent of the laws that govern our business; contributing to the strength and well-being of our communities and shareholders.
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

Career Center | Employee Benefits | Our Culture |
About U.S. Bancorp | Diversity

About
Account Login

Internet Banking
Investments

Enroll Today
View All Logins








Privacy Pledge   |   © 2008 U.S. Bancorp Site Map